Terms & Conditions

Effective Date: January, 2024

Overview

We have formulated these Terms & Conditions to provide a transparent outline of the regulations governing your use of our website, www.cobanaroom.com. These guidelines are established to safeguard you, us, and all other users of our website.

Cobana Room Stores (“Cobana Room”,”Cobana”,”we,” “us,” or “our”) has established these Terms of Use to regulate the utilization of the www.cobanaroom.com website, or other online platforms provided by Cobana Room (collectively referred to as the “Site”). The ownership and operation of the website are managed by Aibo VietNam Co Ltd, headquartered at 14th Floor, HM Town Building, 412 Nguyen Thi Minh Khai, Ward 5, District 3, Ho Chi Minh City, Vietnam.

By accessing, using, or navigating through our website, you acknowledge and consent to abide by these Terms & Conditions. If you disagree with these terms or our Privacy Policy, kindly refrain from using our website. Any usage of our website that contradicts these Terms will be considered unauthorized access.

Changes to These Terms & Conditions

We retain the authority to modify these Terms at any given time and will publish an updated version on this platform. It is advisable to revisit this page periodically to stay informed about any revisions or adjustments to these Terms & Conditions.

Privacy

Acknowledging the significance of your privacy, both to you and Cobana Room, we conduct our website operations in alignment with our Privacy Policy. This policy is seamlessly integrated into these Terms of Use by reference. To review our current Privacy Policy, kindly click here.

Adherence to Applicable Laws

Operating in accordance with all pertinent laws and regulations is our guiding principle for managing our website. We kindly request that you uphold the same standard. Your use of our website implies acceptance of this request, obliging you to observe and comply with all relevant laws and regulations.

Intellectual Property

Cobana Room asserts exclusive ownership of all rights, title, and interest in its website, encompassing text, content, graphics, interfaces, code, materials, the website’s overall appearance, selection and arrangement, design, and organization, as well as the compilation of content, code, data, and materials on the website. This includes all associated intellectual property and proprietary rights. The content on our website is safeguarded by United States and other copyright laws and remains the sole property of Cobana Room.

You are prohibited from modifying, publishing, transmitting, engaging in the transfer or sale, creating derivative works, or exploiting any content on the website, whether in whole or in part. Unauthorized actions such as copying, redistributing, retransmitting, publishing, or commercially exploiting downloaded material without the explicit permission of Cobana Room or the copyright owner are strictly forbidden.

The words and symbols identified by ® or ™ used in connection with Cobana Room products or marketing materials on the website (collectively referred to as the “Marks“) constitute trademarks or registered trademarks exclusive to Cobana Room or other owners who have granted Cobana Room the right and license to use such Marks. While trademark symbols may be omitted in certain instances for creative reasons, this does not affect the validity or enforceability of these Marks. Displaying or reproducing the Marks without prior written consent from Cobana Room is not allowed, and any attempt to remove or modify trademark notices from any content is strictly prohibited.

Any form of copying, distributing, transmitting, posting, linking, deep linking, or other modifications to the website without express written permission from Cobana Room is expressly forbidden. Violation of this section may lead to copyright, trademark, service mark, or other intellectual property right infringement, subjecting you to civil and/or criminal penalties. Cobana Room retains the right to terminate its agreement with you if there is evidence of infringement upon its intellectual property rights or those of others.

Limitation on Personal and Non-Commercial Use

Your usage of the website is restricted to personal and non-commercial purposes. You are permitted to display, download onto a single device, and print portions of the material from our website exclusively for your personal, non-commercial use. Beyond this, you are prohibited from copying, reproducing, distributing, transmitting, displaying, performing, publishing, licensing, modifying, translating, adapting, creating derivative works from, transferring, selling, or otherwise exploiting the website, as well as any content, products, or services obtained through it.

Online Chat, Reviews, Testimonials, and Other Interactive Areas

Our website provides features such as reviews and the sharing of experiences with our products, collectively referred to as “Interactive Areas.” While the use of these features is optional, if you choose to engage, please exercise good judgment when posting, sharing information, photos, or videos. By utilizing our website, you explicitly agree not to post, upload, transmit, distribute, store, create, or publish any of the following:

a. Content that is sexually explicit, violent, derogatory, unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, an invasion of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;
b. Content that promotes illegal drug use, tobacco, or firearms use;
c. Content that constitutes, encourages, or provides instructions for a criminal offense, violates the rights of any individual or group, or that otherwise creates liability or violates any local, state, national, or international law;
d. Content that may infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party;
e. Content that uses the names or likenesses of persons living or dead without their permission or that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
f. Unsolicited advertising or links to other commercial sites;
g. Anyone else’s personal information (such as someone else’s name, address, phone number, email address, Social Security number, credit card number, or other personally identifiable information);
h. Viruses, corrupted data, or other harmful, disruptive, or destructive files;
i. Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted;
j. Content that communicates messages inconsistent with the positive goodwill of Cobana Room; or
k. Content that, in the sole judgment of Cobana Room, is objectionable or may expose the websites, apps, or their users to any harm.

Cobana Room assumes no responsibility and accepts no liability for any Content posted, stored, or uploaded by you or any third party, or for any resulting loss or damage. Cobana Room is not responsible for mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, or profanity that you may encounter. Statements, representations, or Content provided by users on the website are not endorsed by Cobana Room, and it has no obligation to screen, edit, or monitor any Content in Interactive Areas. Cobana Room reserves the right, at its sole discretion, to remove any Content posted or stored for any reason, including a violation of these Terms, without prior notice. Unauthorized use of the website, including the Interactive Areas, in violation of these Terms may lead to the termination or suspension of your permission to use the website.

Despite our implemented safety and privacy controls, we cannot guarantee that you will not encounter inappropriate or illegal conduct from third parties. Your assistance in creating a welcoming environment for all users by reporting any offensive or unwelcome conduct is appreciated.

Account Creation

To access specific features of our website or participate in promotions, you may need to establish a user account with Cobana Room (“Account“). The information provided in your Account must be accurate. User names must not be offensive, deceptive, or infringe on the rights of others. You are responsible for safeguarding your access codes and passwords, acknowledging that Cobana Room is not accountable for any unauthorized use of these access codes or passwords.

Violation of any of these Terms & Conditions may result in the termination of one or all of your Accounts. If your Account is terminated, you are prohibited from re-enrolling or creating a new account unless expressly invited by us. Should you engage in fraudulent activities or provide false information in connection with your website use under your Account, your Account may be promptly terminated. We reserve the right to hold you liable for any damages incurred, pursue legal action through appropriate local, national, and international law enforcement authorities, and notify your Internet Service Provider of any fraudulent activity associated with you or your website use.

Termination of Usage

You have the option to cease using and accessing the website whenever you choose. Nevertheless, these Terms of Use remain in effect until terminated by Cobana Room, a decision made at our discretion. We reserve the right to terminate, suspend, or block your access to the website without notice at any time, based on conduct that we deem, in our sole discretion, contrary to Cobana Room’s best interests, a violation of these Terms of Use, or a breach of any applicable local, state, or federal laws or regulations.

Upon such termination, the restrictions on your use of the website’s materials, including those related to intellectual property, will persist, and you agree to abide by these terms. We retain the right to pursue all available legal and equitable remedies for any violations of these Terms & Conditions.

Availability of the Website

Although we make reasonable efforts to maintain the accessibility of our website, there may be instances when it is unavailable for undetermined periods, and this can occur for various reasons, including routine maintenance. Cobana Room reserves the authority to determine the content, appearance, design, functionality, and all other aspects of its website. Should we choose to exercise any of these rights, we shall not be held liable to you or any third party.

Product Information

All prices presented on our website are quoted in U.S. dollars and are applicable in the continental United States exclusively. Sales tax is not initially applied on the website; however, the customer will bear full responsibility for any applicable tax. We retain the right, without prior notice, to discontinue products or modify specifications and prices for products featured on our website. Prior to making a purchase, please verify product availability with your authorized dealer. We also reserve the right to impose order quantity limits on any items without prior notification.

While we strive for accuracy in all aspects of our website, including product listings, descriptions, and images, errors, inaccuracies, or omissions may occur related to product descriptions, pricing, promotions, offers, shipping prices, shipping times, availability, or other details. Due to variations in monitor displays, we cannot guarantee that the color you see on your monitor accurately reflects the actual product color or finish.

Our products, such as carpets, are available thickness: 0.8 cm. Detailed product specifications can be found in the “Additional Information” section; therefore, we encourage you to carefully review these details before placing an order.

We utilize third-party shipping services like USPS, Yun Express, or Fedex. The status of all orders can be tracked using the provided “Tracking Number” from the respective shipping service. If you do not receive your order, please follow the outlined procedures in our Return Policy. Failure to adhere to our policy procedures may result in non-responsibility on our part.

We reserve the right to rectify any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information on our website is found to be inaccurate at any time without prior notice (even after order submission). Cobana Room is not accountable for your interpretation or reliance on any information or content found on the website. Additionally, Cobana Room makes no representations regarding the accuracy, reliability, completeness, or timeliness of the website and is not responsible for the conduct, whether online or offline, of any person using the website, including any violation of these Terms & Conditions.

Payment Policy

All payments made by customers when purchasing items on our website are processed through a third party, Stripe. We do not store any payment information of customers, including bank name, account holder name, card number, CVV security code, card expiration date, etc. We only store information provided by customers for shipping purposes, including: customer name, email, contact phone number, shipping address, and any additional information provided by customers or requested by us for delivery purposes.

Disclaimer of Warranty

COBANA ROOM’S WEBSITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COBANA ROOM EXPLICITLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS REGARDING ITS WEBSITES, APPS, AND ANY PRODUCTS, MERCHANDISE, OR SERVICES OFFERED THROUGH THE WEBSITE, WHETHER EXPRESS OR IMPLIED. THESE INCLUDE BUT ARE NOT LIMITED TO THOSE OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

YOU EXPRESSLY AGREE THAT THE USE OF THE WEBSITE IS AT YOUR SOLE RISK AND ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION TO YOUR SYSTEM THAT MAY BE REQUIRED DUE TO YOUR USE OF THE WEBSITE. NEITHER COBANA ROOM NOR ANY OF ITS EMPLOYEES, AGENTS, CONTENT PROVIDERS, OR LICENSORS, NOR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, WARRANT THAT THE USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. FURTHERMORE, THEY DO NOT MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE, (B) THE AVAILABILITY OR DELETION OF, OR FAILURE TO TRANSMIT, ANY CONTENT AND OTHER COMMUNICATIONS MAINTAINED BY THE WEBSITE, (C) THE ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION OFFERED THROUGH THE WEBSITE, OR (D) THAT THE FILES AVAILABLE FOR DOWNLOAD FROM THE WEBSITE, IF ANY, WILL BE FREE FROM INFECTION, VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MAY HAVE CONTAMINATING OR DESTRUCTIVE PROPERTIES.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW, COBANA ROOM, ITS EMPLOYEES, AGENTS, PARTNERS, SERVICE PROVIDERS, CONTENT PROVIDERS, OR LICENSORS, AND ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED. THIS INCLUDES DAMAGES FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEBSITE, THE CONTENT AND OTHER INFORMATION CONTAINED THEREIN OR IN THESE TERMS OF USE, OR YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE, OR ANY CONTENT OBTAINED FROM THE WEBSITE, EVEN IF COBANA ROOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF COBANA ROOM EXCEED, IN THE AGGREGATE FOR ALL CLAIMS ARISING UNDER THE TERMS OF USE, AN AMOUNT THAT IS THE GREATER OF TWO HUNDRED AND FIFTY DOLLARS (USD $250.00) OR THE AMOUNT THAT YOU HAVE PAID US IN THE LAST SIX MONTHS FOR ACCESS TO OUR WEBSITE.

YOU ACKNOWLEDGE THAT COBANA ROOM WOULD NOT PROVIDE ACCESS TO ITS WEBSITE IF NOT FOR THE FOREGOING LIMITATIONS, AND THAT THESE LIMITATIONS OF LIABILITY ARE ESSENTIAL ELEMENTS OF THE TERMS OF USE. THESE LIMITATIONS OF LIABILITY REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL ENDURE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Since some jurisdictions do not allow a limitation or exclusion of liability in all circumstances, in those jurisdictions, Cobana Room’s liability shall be limited to the extent permitted by law.

Time Limitation

You hereby agree to initiate any and all claims within one year from the date of accrual of a cause of action. Actions brought after this specified date will be considered time-barred.

Indemnification

You agree to indemnify, defend, and hold harmless Cobana Room, its parents, and affiliates, along with their respective employees, agents, directors, officers, suppliers, and shareholders, against any and all claims, demands, actions, costs, liabilities, and losses of any kind (including attorneys’ fees) arising from your use of the websites. This includes your alleged breach or violation of these Terms of Use, or your alleged infringement of the copyright, trademark, proprietary, or other rights of Cobana Room or third parties.

No Waiver

Any delay or failure by Cobana Room to enforce any provision in these Terms of Use shall not be construed as a waiver of any of our rights under these terms. The receipt of funds by Cobana Room or the reliance of any person on our actions shall not be deemed a waiver of any part of these Terms of Use. Legal effect for any waiver will only be granted through a specific, written document signed by an authorized representative of Cobana Room.

Severability

In the event that any provision of these Terms of Use is deemed unenforceable or invalid for any reason, that specific provision shall be considered severable, and all other provisions shall remain fully enforceable and in effect.

Governing Law

All disputes arising from or connected to these Terms and Conditions and/or your use of our websites shall be governed by the laws of the United States and the State of California, irrespective of choice-of-law rules or conflicts-of-laws principles. By using our websites, you submit to and agree to the personal jurisdiction and venue of the state and federal courts situated in Gardena, California.

Contact Information

For any comments or inquiries regarding these Terms of Use, you can reach us via email at support@cobanaroom.com or by calling us at 1-315-997-0795.